If you've forgotten which email address or username you use to sign in, you need to contact your employer or the manager of the pension scheme you're trying to access.
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If your account was set up without an email address your employer will print a letter with a Member ID and a temporary password for you. You can use the Member ID in the email address/username field the first time that you sign in. You will then be asked to provide an email address to sign in with in future.
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If you're no longer working for your employer, please call us on 0333 666 2626.