Hugely experienced team

Jamie is passionate about transforming pensions to make sure that they bring greater value and help improve later life for all people. He was previously Chief Operating Officer at B&CE, where he was instrumental in the design and delivery of The People’s Pension, before joining Smart in 2018. With a background in accountancy and more than 27 years' experience in financial services, Jamie is an experienced and skilful pair of hands to efficiently lead Smart's pension and platform businesses to further significant growth.

Sue is our guardian of 'customer first' in everything we do as a business. She loves evolving strategies to underpin strong commercial foundations and was previously head of distribution services at insurance giant Zurich.

Pensions are complex. Regulation is vital. Ian oversees all our governance and regulatory obligations for the Smart Pension Master Trust, making sure we abide by the rules. As the former lead relationship manager for master trusts at The Pensions Regulator (TPR), Ian prepared the industry for the master trust authorisation regime. He was also responsible for ensuring advisers and master trust providers delivered compliant auto enrolment solutions He has been guardian of industry standards in his role at TPR. Ian underpins our evolution as a leading provider in auto enrolment and the wider defined contribution pensions market.

Eve is a well-known and respected figure in the retirement savings sector. She spent two decades focused on pensions at employee benefits consultancy Mercer, which included setting up and running the firm’s UK DC consulting business. More recently she worked at the government DC scheme NEST, where she led on business delivery and customer engagement. Eve leads the UK Proposition Team as it builds new features for the Smart Pension Master Trust as well as contributing to the development of Keystone, Smart's global Platform-as-a-Service offering.